Long-form case studies of TMI builds across the physical economy and online business world. What we deployed, what broke, how we fixed it, and what it's worth now.
Physical operators. Online creators. Coaches. Contractors. Real deployments, real outcomes.
We deployed a dispatch agent for a Gulf South HVAC operation in March 2025. Their dispatcher of 11 years retired. They haven't replaced her. This is the story of what actually happened - the technical decisions, the crew resistance, the moment it almost fell apart, and the numbers 12 months later.
Every build in the archive is a real company with real numbers. No case studies written by the vendor. No anonymized data. Real names, real outcomes.
We installed work order documentation AI across 12 active sites. The change order dispute rate dropped from 1 in 5 jobs to 1 in 12 in the first two quarters after deployment.
We deployed aerial and ground inspection systems on a 40-mile pipeline corridor. Inspection time dropped from 6 weeks to 9 days. Full deployment story including what the crew thought when the robots showed up.
We deployed crew accountability tracking and the client was honest about it with their team. Three guys quit. Two came back. Revenue per crew member went up 22% in 6 months. The human side of AI deployment.
We built a full intake, onboarding, and check-in system for a one-person coaching practice running $40K/month. She stopped working weekends. She launched a group program she'd been putting off for two years.
We built an AI support layer for a $12K/month course business where the owner personally answered every email. 85% of tickets now resolve automatically. He launched two new products in the following 8 months.
We started with one system - job costing. Eleven weeks later the payback math worked. The owner explains exactly what changed in their operation and what we installed next.
Every engagement starts with a free audit. One call. We map your operation and show you exactly where the time and money are leaking - physical or online.